FAQ

Q. Do you have a fixed or sample price range for each category?

A. We understand that every project is unique, and the requirements for each project can vary significantly. That's why we don't offer fixed range prices for different categories of services. Instead, we believe in tailoring our pricing to the specific needs and objectives of each client.

Our flexible pricing approach allows us to provide accurate and fair estimates that take into account factors such as project complexity, scope, duration, and any special requests or customization. This ensures that our clients receive a transparent and customized pricing structure that aligns perfectly with their project goals, ultimately delivering the best value for their investment.

By not adhering to fixed range prices, we demonstrate our commitment to delivering exceptional quality and service while remaining adaptable to the diverse and evolving needs of our valued clients.

Q. do you issue Value Added TAX (VAT) invoice?

A. 282 Production is fully compliant with tax regulations and can issue Value Added Tax (VAT) invoices for our Photography and Videography Services in accordance with the prescribed percentage norms. We ensure that our billing processes are transparent and in adherence to the applicable tax laws and regulations.

Our clients can have confidence in our ability to provide accurate VAT invoices that reflect the appropriate tax percentages as mandated by the tax authorities. This commitment to compliance ensures that our clients have the necessary documentation for their financial records and can confidently engage our services while fulfilling their tax obligations.

At 282 Production, we prioritize professionalism and transparency in all aspects of our business operations, including taxation, to provide our clients with a seamless and trustworthy experience.

Q. What are your payment regulations?

A. 282 Production's payment terms are flexible and are tailored to the scale and complexity of each project. We understand that not all projects are the same, and client needs can vary significantly. Therefore, our payment terms are designed to accommodate these differences. Typically, our payment terms involve splitting the total project cost into 2 to 3 payment batches. These batches are structured as follows:

1. **50% - 50%**: For some projects, we may opt for a simple 50% upfront payment and the remaining 50% upon project completion. This is suitable for smaller or less complex projects where the work can be completed in one phase.

2. **40% - 30% - 30%**: For larger or more intricate projects, we may divide the payments into three batches. This could involve an initial 40% upfront payment to kickstart the project, followed by a 30% payment at a defined project milestone, and the final 30% upon successful project completion.

Our flexible payment terms are designed to ensure fairness and transparency, allowing clients to manage their budgets effectively while maintaining a steady progression of the project. We work closely with our clients to determine the most appropriate payment structure based on their project's specific requirements and their financial preferences, promoting a collaborative and client-centric approach.

Q. DO YOU HAVE ANY SIDE-TEAM AT DIFFERENT CITIES IN VIETNAM?

A. 282 Production is headquartered in Hanoi, where our creative hub thrives. However, we have strategically established a dedicated side-team in Ho Chi Minh City, allowing us to operate seamlessly in both major Vietnamese cities. This geographical presence in both Hanoi and Ho Chi Minh City enhances our ability to serve clients effectively across the country.

Our dual-team approach not only broadens our reach but also enables us to tap into the unique regional dynamics and creativity of each city. Whether it's capturing the vibrant energy of Hanoi or the cosmopolitan flair of Ho Chi Minh City, we have the local expertise and resources to meet the diverse needs of our clients.

This strategic presence underscores our commitment to providing top-notch photography and videography services, all while maintaining the flexibility and agility required to excel in the dynamic markets of both Hanoi and Ho Chi Minh City.

Q. DO YOU WORK STAGE BY STAGE?

A. 282 Production operates as a distinguished production house, committed to delivering excellence in every project. Our methodical approach follows industry-standard procedures, encompassing a structured workflow divided into key stages.

1. **Pre-Production**: This initial phase is the foundation of our projects. We collaborate closely with clients to conceptualize ideas, develop scripts, storyboard, select talent, scout locations, and create detailed budgets and schedules.

2. **Production**: With a meticulous plan in place, our highly skilled team executes the project. We employ top-notch equipment, skilled crew members, and cutting-edge technology to capture the vision we've crafted in pre-production.

3. **Post-Production**: Our editing and post-production process is where the magic truly happens. We meticulously review and edit footage, add special effects, enhance audio, and bring the project to life in alignment with the client's vision.

4. **Quality Assurance**: Our commitment to quality is unwavering. We conduct thorough quality checks at every stage to ensure the final product meets the highest standards.

5. **Delivery**: Upon completion, we deliver the finished project to our clients in their preferred format, whether it's for television, cinema, online streaming, or any other medium.

282 Production's adherence to the industry's standard production house procedures guarantees that each project receives the attention to detail and professionalism it deserves. We take pride in our structured approach, delivering outstanding results that consistently exceed expectations.